All orders are processed only after receipt of full advance
payment. We do not accept cash on delivery or any offline payment methods such as cheque,
demand draft, or bank transfer made outside the approved checkout process.
Accepted payment modes may include Credit Card, Debit Card, Net Banking, UPI, and EMI
options on selected cards, subject to availability and approval by the respective payment
partners.
The billing name, billing address, contact details, and payment information must match the
details provided at checkout. We reserve the right to cancel, hold, or decline any order
where there is a mismatch, incomplete information, suspected fraud, or any other transaction
irregularity.
All payments are subject to successful authorization and verification by the applicable
bank, card issuer, or payment gateway.
We currently provide delivery across India through third-party
logistics partners.
Standard delivery timelines are generally between 3 to 7 business days from the date
of dispatch. Delivery to remote, rural, or difficult-to-access locations may take
longer depending on courier serviceability and local conditions.
Delivery timelines are estimates only and may be affected by factors beyond our
control, including weather conditions, regional restrictions, public holidays,
transport disruptions, or logistics delays.
Levoit India shall not be liable for delays caused by logistics partners or
circumstances outside our reasonable control. However, we will make reasonable
efforts to assist in tracking and resolution where possible.
We reserve the right to cancel any order, in full or in part, under the following circumstances:
If payment has already been received for a cancelled order, the eligible amount will be refunded
to the original payment method, subject to standard banking timelines.
In some cases, we may request additional identity, address, or transaction verification before
confirming or releasing an order.
Levoit India follows a limited-return approach in line with standard consumer
electronics practices in India.
As a general rule, we do not offer returns or money-back refunds after a product has been
delivered and accepted by the customer, except where required by applicable law or expressly
approved by Levoit India in writing.
Refunds may be considered only in the following situations:
Refunds, where applicable, will be processed to the original payment method after confirmation and may take additional time depending on the banking or payment provider.
Levoit India follows a limited-return approach in line with standard consumer
electronics practices in India.
As a general rule, we do not offer returns or money-back refunds after a product has been
delivered and accepted by the customer, except where required by applicable law or expressly
approved by Levoit India in writing.
Refunds may be considered only in the following situations:
Replacement requests must be supported by clear proof, such as photographs, videos, packaging
condition, invoice copy, and any other information requested by our support team.
Replacement will not be approved in cases involving:
All replacement requests are subject to product inspection and final approval by Levoit India.
Levoit products sold through authorized sellers in India are covered by a
limited warranty, typically for 2 years from the date of purchase, unless a different
warranty period is specified on the product page, packaging, or warranty card.
The warranty applies only to the original purchaser and only when the product is purchased
from an authorized Levoit seller in India. Proof of purchase is mandatory for all warranty
claims.
This limited warranty covers manufacturing defects in materials and workmanship under normal
domestic use. During the warranty period, Levoit India may, at its discretion, repair the
defective product, replace defective parts, replace the product, or provide another
appropriate remedy.
Warranty Exclusions
The warranty does not cover the following:
Warranty coverage is limited to the specific product or defective part, as applicable. Where a product has already been replaced under the replacement policy, warranty handling shall be governed by the terms approved for that case and the remaining warranty period, if any.
To claim warranty service, the customer must provide:
Warranty claims are subject to inspection by our authorized service team or support partner.
Warranty coverage shall not be available if the proof of purchase is missing, altered,
illegible, or not issued by an authorized seller.
Levoit India reserves the right to reject claims where the issue is found to be caused by
misuse, external damage, unauthorized intervention, or any excluded cause under this policy.
All products and website content are provided on an “as is” and “as available”
basis, subject to the express warranties stated in this policy and any applicable
law.
To the maximum extent permitted by law, Levoit India shall not be liable for indirect,
incidental, special, punitive, or consequential damages, including loss of profit, loss of
data, business interruption, or loss arising from product misuse.
Where liability cannot be excluded under applicable law, our total liability shall be
limited to the purchase value of the product giving rise to the claim.
By placing an order or using our products, you agree to:
We make every effort to ensure that product descriptions, prices, images,
specifications, and offers are accurate. However, typographical, technical, or clerical
errors may occur.
We reserve the right to correct any such errors, including after an order has been placed,
and to cancel orders affected by incorrect pricing, inaccurate product information, or
misdisplayed offers.
In such cases, where payment has already been received, the applicable amount will be
refunded as per the cancellation process.
You agree to indemnify and hold harmless Levoit India, its affiliates, directors, employees, officers, agents, and service partners from and against any claims, losses, damages, liabilities, costs, and expenses arising from:
All content on the Levoit India website, including text, images, graphics,
product descriptions, logos, trademarks, designs, layout, and software, is protected by
applicable intellectual property laws, including Indian copyright law and trademark
law.
No part of the website or its content may be copied, reproduced, distributed, modified,
republished, uploaded, or used for commercial purposes without prior written permission from
Levoit India or the rightful owner.
This Customer Policy shall be governed by and interpreted in accordance with
the laws of India.
Any dispute, claim, or proceeding arising out of or in connection with this policy shall be
subject to the exclusive jurisdiction of the competent courts in India.
Levoit India is not responsible for the content, accuracy, availability, or
privacy practices of third-party websites, platforms, or external links that may be
accessible through our website.
Any third-party content, tools, payment gateways, logistics services, or external
references are provided for convenience only and are not controlled by us. Accessing
third-party resources is at your own risk, subject to the terms of the relevant third
party.
Levoit India is not responsible for the content, accuracy, availability, or privacy practices of For order support, cancellation requests, replacement claims, or warranty assistance, please contact our customer support team through the official Levoit India website or the contact details provided on the platform.
